ClassHot Privacy Policy

 

We respect your privacy

The organisation AUYEA Pty Ltd is the owner and operator of ClassHot and all of it’s variations. ClassHot respects your rights of privacy and this policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.

 

What personal information we collect

We might on a basis collect and store your name, current and previous addresses, phone numbers, emails, website preferences, birth dates, web logs, your computers, devices and connections information as well, your ClassHot username and password, and (depending on the service) PayPal and Credit Card details. We might also hold information about the status of your ClassHot services, as well as details about your interests.

Some information we collect might not be included in this list, it really depends on the service or product we’re offering.

 

How we collect your personal information

We collect personal information in a number of ways, including:

1)    Directly from you through our websites, via phone, via application forms or when you download and use digital applications;

2)    From other parties (such as your representatives, credit reporting agencies, social media sites, our related companies, our syndication partners);

3)    From publicly available sources;

4)    From organisations identified under (“When do we disclose your personal information” see below);

5)    From our own records of when you visit us online or where we have an online presence (such as Facebook or Twitter);

6)    When we are required by law; and

7)    When you are online, we collect information regarding the pages within our network that you have visited and what you click on.

This is not an exhaustive list of information we may collect or store as it may depend on the service or product being offered. If you don’t provide us with this information, unfortunately we may not be able to provide you with the service you require.

We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us. We may also get lists and business information that include personal information from other sources, both from other companies and from other public documents.

 

Use of your personal information

We use your information to provide our best service to you and help the Teachers/Class Providers to manage and improve their classes. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We allow the Teacher/Class Provider to see the Student/Parents names so that the Teacher/Class Provider has knowledge of who and how many people are taking their class, so they can then communicate with the Student/Parent to improve their service. Teacher/Class Provider has the ability to unsubscribe a Student/Parent from their class, thus controlling who they send information to.

Teacher/Class Provider cannot see other subscriptions the Student/Parent has made, nor can the Teacher/Class Provider change any information stored against that Student/Parent (name, email, address etc.)

If you do not want ClassHot to contact you to promote and market our products, services and special offers to you, please email  info@ClassHot.com . If you’ve subscribed to receive specific emails from us, you’ll continue receiving them unless you unsubscribe from our website www.ClassHot.com .

 

 

Correction and deletion of information

Student/Parent:

Members can use our ClassHot website to make changes to any details provided. Email addresses can be changed by requesting assistance from the ClassHot customer service team: info@ClassHot.com . All information and data recorded of that user that was changed will be removed from the ClassHot database.

 

Security of your personal information

ClassHot has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. We take reasonable steps to protect your personal information. How ever we are not liable for any unauthorised access to this information.

Privacy on third party sites

This Privacy Policy applies to ClassHot website and Apps only and we are not responsible for the content or functionality of third party sites. If you click through to a third party site from our sites, we recommend you refer to the third party’s own privacy policy.

 

Website and Cookies

When you visit our website we may collect certain information such as your browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that how we can improve our service.

As cookies is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not a malicious programs that
access or damage your computer. We use cookies to improve the experience of people using our website.

 

Complaints about privacy

If, at any time, you have questions, concerns or complaints about our privacy practices, please feel free to contact us at info@ClassHot.com . We will take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Update the Policy

We may update the Policy from time to time by publishing an updated version to the ClassHot Website and Apps. 

By continuing to use the ClassHot, you will be deemed to have accepted the updated Policy and agree to be bound by them.

 

 

Policy last updated:   0 9 July 2017